Welcome to OSMO, the AI-powered marketing platform built by Commerciax (“Commerciax”, “we”, “us”). By accessing or using OSMO at osmo.commerciax.com (the “Service”), you (“you”, the “user”) agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Service.
1. Eligibility and Accounts
- You must be at least 18 years old, or the age of majority in your jurisdiction, to use OSMO.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- You agree to provide accurate, current, and complete information when registering and to keep it updated.
2. The Service
OSMO provides AI-assisted marketing tools including content generation, social media publishing, SEO assistance, outreach, and analytics. The Service may evolve over time; we may add, modify, or remove features at our discretion. Beta or preview features may be unstable and are provided “as is”.
3. Connected Accounts
When you connect a third-party platform, you authorise OSMO to access and act on your behalf within the scopes you approve. You are responsible for complying with each platform’s own terms, community guidelines, and content policies. You may disconnect any platform at any time from Settings → Integrations.
Meta (Facebook and Instagram). OSMO’s access to and use of Meta data adheres to the Meta Platform Terms. Your own use of Facebook and Instagram remains governed by Meta’s own terms of service.
LinkedIn. OSMO’s access to and use of LinkedIn data adheres to the LinkedIn API Terms of Use. Your own use of LinkedIn remains governed by LinkedIn’s own terms of service.
X. OSMO’s access to and use of X data adheres to the X Developer Agreement and Policy. Your own use of X remains governed by X’s own terms of service.
TikTok. OSMO’s access to and use of TikTok data adheres to the TikTok Developer Terms of Service and TikTok’s Community Guidelines. Your own use of TikTok remains governed by TikTok’s Terms of Service. You are the author and publisher of any content OSMO posts to TikTok on your behalf. OSMO posts only the video and caption you have reviewed and expressly confirmed for that specific post, including the visibility you chose for it — OSMO never publishes to TikTok automatically or without your per-post confirmation. If TikTok content promotes your own business or is a paid partnership, you must disclose it using the in-product Branded Content toggle; branded content is subject to TikTok’s Branded Content Policy. Any music used in your TikTok posts is subject to TikTok’s Music Usage Confirmation. Our handling of TikTok data is described in Section 4 of our Privacy Policy.
Google (Gmail outreach). If you connect a Google account for outreach, you generate an app password inside your own Google account and provide it to OSMO. OSMO uses it only to connect to Google’s standard outgoing mail server (SMTP) and send the outreach email you have written and approved inside OSMO, from your own address. OSMO does not use “Sign in with Google” for outreach and holds no Google authorization grant, so it cannot read, search, modify, or delete messages in your mailbox through any Google API. Our handling of Google user data is described in Section 5 of our Privacy Policy and adheres to the Google API Services User Data Policy, including the Limited Use requirements. You may disconnect the account in OSMO at any time, and you can revoke the app password directly in your own Google account at myaccount.google.com/apppasswords, which takes effect immediately and independently of OSMO.
4. User Content
- You retain ownership of the content you create, upload, or publish through OSMO (“User Content”).
- You grant Commerciax a limited, worldwide, royalty-free license to process, store, and transmit your User Content solely for the purpose of operating and improving the Service. This license does not extend to data obtained through Google APIs, which is used only to operate the feature you enabled and is never used to develop, improve, or train generalized artificial-intelligence or machine-learning models.
- You represent that you have all rights necessary to use the User Content you submit and that it does not infringe any third-party rights.
5. Acceptable Use
You agree not to use OSMO to:
- Publish unlawful, defamatory, harassing, hateful, or sexually explicit content.
- Impersonate any person or entity or misrepresent your affiliation.
- Send spam, deceptive marketing, or content that violates anti-spam laws (e.g. CAN-SPAM, GDPR). If you send outreach through a connected Gmail account, you are also responsible for complying with Google’s Gmail sender guidelines and bulk-sender requirements.
- Attempt to reverse-engineer, scrape, or circumvent the Service or its rate limits.
- Use the Service in a manner that violates the terms of any connected platform.
- Train competing AI models on outputs from the Service.
Violations may result in suspension or termination of your account.
6. AI-Generated Content
OSMO uses third-party AI models to assist with content creation. AI outputs may contain inaccuracies, biases, or material that resembles existing works. You are solely responsible for reviewing, editing, and approving any content before publishing or acting on it. Commerciax does not warrant the accuracy or suitability of any AI output.
7. Plans, Billing, and Refunds
- Some features require a paid subscription. Pricing is shown at checkout and may change with notice.
- Subscriptions auto-renew unless cancelled before the renewal date.
- Except where required by law, fees are non-refundable.
8. Intellectual Property
The Service, including its software, design, and trademarks, is owned by Commerciax and is protected by applicable IP laws. These Terms do not grant you any right to our trademarks or branding without prior written consent.
9. Termination
You may close your account at any time. We may suspend or terminate your access for violations of these Terms, for security reasons, or if we discontinue the Service. On termination, your right to use the Service ends immediately; provisions intended to survive termination (ownership, indemnity, disclaimers, limitations of liability) will survive.
10. Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will meet your requirements.
11. Limitation of Liability
To the maximum extent permitted by law, Commerciax shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or in connection with the Service. Our total liability for any claim relating to the Service shall not exceed the amount you paid us for the Service in the twelve months preceding the claim.
12. Indemnity
You agree to indemnify and hold Commerciax harmless from any claims, damages, or expenses arising out of your User Content, your use of the Service, or your violation of these Terms or any third-party rights.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes by email or via a notice in the app. Continued use of the Service after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the jurisdiction in which Commerciax is established, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for any disputes arising out of or relating to these Terms.
15. Contact
Questions about these Terms can be sent to: dev@commerciax.com
Commerciax Infotech — commerciax.com
See also our Privacy Policy and Data Deletion page.